Some Basic and Important Rule we need to clear to all related to Orders:-

1.When your client receive Products Kindly Inform us on the same date Within 24 hours in case of any Damage or lost..After 24 Hours We won’t be responsible.

2.Always confirm the dispatch time of product and Buy and Do not get panic for tracking in 3 to 4 days of order.

3.THERE IS CHANCE THAT PRODUCT COLOUR VARY SLIGHTLY Because of Camera and lightning effect.

4. Small marks & scratches on products not considered as damage.
We are dealing in 80% Iron Products, small scratches and minor bents on metal products during transist are non – replaceable.

5.Damage product to be returned at your own shipping cost. (No debates on this will be entertained)

6. Unboxing rules for damage and missing products – Read Carefully :-

A. Unboxing video should start with showing Slip sticks on package and all 4 sides view, then top & bottom view, then full unboxing.
It must be single video NO PAUSE NO CUT

B. Video should be taken from a distance to fully cover opening of package and must be imformed within 24 hours of receiving parcel, after 24 hours we won’t be responsible.

C. After unboxing, product to be opened and damage to be clearly shown in the same un-cut video.

D. Damaged product to be returned at your own shipping cost.

G. Replacement will be given on receipt of damaged goods.

7. We do replacement only on basis of damage not on dislike basis.. We deliver what we shown in images, so after receiving the products there is no sense to give excuses to return on dislike basis.

8. We always to try to deliever best either product or service, but we will not entertain any wrong claims or wrong behaviour.

9.We do exchanges only on Damages.

10.Please make things clear to your Resellers/customers in advance and do not make things complicated for us later on.

Regards
Exquisite Gifts